| Medway Council - Home Care and Extra Care Survey |
We are conducting a survey to find out about people's experiences of home care services in Medway. Your comments would help us to find out what is working well, and where things could be improved. Your opinion is important to ensuring people are receiving the best possible care and support. The information you provide will help us to develop future services. |
The survey should take about ten minutes to complete. The closing date for this survey is Friday 11th August 2023 at 5pm. If you would like help completing the survey or would prefer a copy sent to you. Please contact either via email: michelle.chambers@medway.gov.uk or telephone: 01634 334588. |
Your answers will be confidential. Your care staff, home care agency, social worker or anyone involved in providing you with care and support will not see your responses unless you choose to share them. |
Q1 | In what capacity are you completing this survey? | | | | | | |
| | |
Q2 | From the following, which is your postcode area? (please base your answer on the person receiving home care support) | | | | | | | | | | | | |
An "extra care" setting is similar to sheltered accommodation but also offers on-site care and support with things like personal care and household chores. |
Q3 | Do you live in an extra care setting? (If answered no, move to Q5) | | |
Q4 | Which "Extra Care" setting do you live in? | | | | | | | | | |
Please base your answers on the person receiving home care support. |
Q6 | Have you received a care call, within the last two week? | | |
Please base your answers on the person receiving home care support. |
Q8 | | |
| |